Records Request Upload
We do not accept any type of personal process serving, including Subpoena and HIPAA Authorization. Please upload your request by completing the following steps:
- Reference Number. Enter a reference number. With this number you will be able to track your record request at any time, during the retrieval process.
- Drag & Drop .PDF File. Drag your request file and drop it into the box or select browse to choose your file. Only ONE .PDF file per request will be processed.
- Individual Files. We required individual requests for Medical, Billing, X-Rays, and Therapy records —as each file item is retrieved and processed separately.
- Upload & Submit. All requests are subject to twenty business days turnaround. Please do not call during this period of time. We'll keep you posted on any further updates by fax and email.
Any Subpoena for Personal Appearance must be personally served directly to the medical provider, who you are requesting to appear at trial or hearing. Witness fees per California Government Code Section 68092.5, must also be included and payable to the doctor's name, at time of service.
New Horizon Medical Corp
21520 Pioneer Blvd Ste 202
Hawaiian Gardens CA 90716Our Clinic Locations
DO NOT serve our practice, our staff will not process your request.
Update your records, and serve your request from My ROI Portal. If you are unable to upload, please mail your request to our records request processing center located at:
1142 S. Diamond Bar Blvd 310
Diamond Bar, CA 91765
The coronavirus pandemic has impacted everyone, from our families, to our employees, to our clients. It is imperative that we take care of our people —including doctors, vendors and medical staff. A limited number of our team members will continue to work, however, they will not be accepting any personal request service.